Healthcare institutions face difficulties in centralizing, integrating patient data, having effective communication between departments and promoting patient engagement in their own care.

The solution: CRM technology

CRM technology has emerged as a solution to the need to integrate and share information.
CRM plays a crucial role in personalizing the patient journey, helping to transform the customer experience.
A unified vision promotes efficient collaboration between different business units, which results in an integrated and fluid experience, enabling collaboration between different care providers.
Salesforce Health Cloud helps healthcare providers deliver more personalized and efficient care.
Generative AI and chatbots are revolutionizing the healthcare sector, improving the patient experience and optimizing internal processes.
In addition, with the possibility of analyzing a large volume of data, AI supports clinical decisions and reduces operating costs.

The Age of the Patient: personalized and individual solutions

Advances in technology have provided more accurate diagnoses and personalized information, transforming the relationship between healthcare institutions and patient care.
The new challenge is to serve them in an integrated way, building a more efficient and personalized relationship.
With the advent of AI, it is possible to transform large volumes of data into actionable analyses, facilitating coordination between different care providers.

The patient experience

Revolutionizing care, AI enables personalization and data analysis.
The system accompanies the patient from the first contact through to treatment, optimizing medical recommendations and personalized experiences.
In addition, it centralizes the individual’s data, facilitating a complete overview of their history and enabling a coordinated approach between caregivers.
Aimed at improving the patient experience, AI makes it possible to create advanced, humanized care systems that reduce the time the user waits for assistance.
Chatbots can answer common questions, analyze individual preferences and medical data.
Everymind is the only Salesforce partner expert in implementing multi-cloud in Latin America, focusing on the digital transformation of the healthcare sector and providing comprehensive solutions that improve productivity.
An effective administration strategy has a positive impact on healthcare management.
We invite you to read our e-bookwhich addresses the transformation of patient care driven by the AI Revolution.